Tiktok Indonesia, saat ini sedang membutuhkan karyawan untuk posisi :
- Account Management, Incubation (E-commerce)
- Seller Education
Roles & Responsibilities :
- Planning and executing segment-wise seller education and training with the aim of achieving operational e<ciency, policies adoption, and ultimately business growth
- Identifying room for improvement in tooling, SOPs and support for sellers who are promoting and selling products on TikTok Shop platform
- Providing ongoing support and training to sellers to improve performance, and study key attributes of successful cases; Building courses/trainings to sellers in line with global policies and local strategy
- Design and create promotion materials or projects for seller incubation in collaboration with the incubation team, seller engagement team and management teams
- Tracking seller progress and impact of curriculum and trainings on seller performance
Ǫualifications :
- Minimum Bachelor’s Degree or above – 2-5 years of experience in seller training, seller engagement, and/or seller management from e-commerce platforms, or e-commerce sales from brands
- Strong understanding of influencers, social media, e- commerce, livestreaming, and digital trends landscape
- Strong communication, public speaking, organizational, and time management skills; comfortable working in a fast-paced and dynamic environment
- Proficient in English and native Indonesian language
3. Bussines Development, Online Acquisition ( E- Commerce)
- Manage the end-to-end process of acquisition and incubation of potential online merchants (including, but not limited to, leads generation, cold contact, and onboarding)
- Build and maintain relationships with merchants
- Help merchants become familiar with the platform and its features
- Maintain quality service and cooperation with merchants to ensure a smooth onboarding experience
- Discover new collaborative opportunities fit into merchants’ short-term and long-term development plan
Ǫualifications :
- Minimum Bachelor’s Degree or above – 2-5 years experience, preferably in ecommerce; direct experience in merchant acquisition and incubation preferred
- Excellent interpersonal and negotiation skills
- Outgoing and comfortable communicating with new people (including cold contact)
- Strong connections with big online sellers are preferred
- A good team player, fast learner and open to changes
- Proficient in Excel and Power Point
- Fluent in English and Bahasa Indonesia
4. Business Development, Offline Acquisition (E- commerce)
Roles & Responsibilities :
- Lead local ops to acquire oXine merchants in places such as wholesale markets, malls, manufacturing bases
- Work directly with oXine team leader to track acquisition progress, provide feedback and drive improvements
- Conduct daily and weekly review with local ops to identify painpoints and improvement potential
Ǫualifications :
- Minimum bachelor’s degree. Business, Marketing, Sociology, Media, or English majors are preferred – 1-4 years of experience in project management, merchant acquisition, oXine event organization or working with oXine wholesale merchants
- Willing to always be on-the-go and be stationed in local merchant sites
- Excellent ability to solve problems, deal with uncertainties and handle pressure
- Excellent communication skills, both in the team collaboration and with oXine merchants
- Fluent in English and Bahasa Indonesia
5. Seller Engagement (E- commerce)
Roles & Responsibilities :
- Build and maintain good working relationships with sellers, building trust as key to continuous growth
- Leveraging good sensitivity in collecting feedbacks from sellers from digital engagement and interactions
- Build and maintain digital touchpoints delivering regular contents that transfers knowledge as well as motivation
- Capturing trends among seller community cells, and translating that internally to engagement improvements
- Delivering the best customer experience by providing the best service
- Collaborate with cross function team to support and maintain sellers’ learning curve and experience
Ǫualification :
- Minimum Bachelor’s Degree or above
- 2-5 years of experience in seller education, engagement and/or seller community experience from e-commerce platforms, or e-commerce sales from brands
- Strong understanding of influencers, social media, e- commerce, livestreaming, and digital trends landscape
- Strong communication, public speaking, organizational, and time management skills; comfortable working in a fast-paced and dynamic environment
- Ability to form judgements and empathy towards sellers and analyze situations to understand sellers needs and boost productivity
- Proficient in English and native Indonesian language
Pendaftaran melalui Link di bawah ini :